Category Archives: Learning

Mom Was Right: It’s Best To Share

I was reminded this past week, once again, that sharing information is one of the greatest ways to differentiate yourself, position your services and products, grow a customer base, and build loyalty. And I’m not talking about sharing little tidbits … Continue reading

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Smiling: Contagious Energy

This past week my dad visited Seattle. Seattle’s great and it’s fun hanging out with my dad, so it was easy to go different places and smile. As we wandered the city, museums, and my home, I realized two essential … Continue reading

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Gold’s Gym Assumes Wrong

We’re all guilty of assumptions. It’d be pretty hard to get through life without making assumptions. We look at facts and then we put together the most reasonable story. Here’s an example: Fact: He has big muscles. (You can observe … Continue reading

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The Secret Behind Working Hard

I never dreamed that I would summit an erupted volcano and look in, but that’s what I did on Saturday. My husband and I summited St. Helens with two of our friends. It was a beautiful, clear, sunny day. We … Continue reading

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Workflow Systems that Work: Part Two

My first post about workflow systems talked entirely about my first rule: simplicity. Simplicity is such an important rule because it’s really easy to make the system complicated. Our job is to make it as simple as possible. Now for … Continue reading

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