Category Archives: Management

Smiling: Contagious Energy

This past week my dad visited Seattle. Seattle’s great and it’s fun hanging out with my dad, so it was easy to go different places and smile. As we wandered the city, museums, and my home, I realized two essential … Continue reading

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Big Questions Before the Website Redesign

A couple of weeks ago a couple of colleagues asked to talk about a big project: a website overhaul. They wanted to hear about the process my organization had recently undergone to see how it applied to their plans. As … Continue reading

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Workflow Systems that Work: Part Three

This is the last in a series of posts on workflow systems. The first post talked about my first rule: simplicity. The next post talked about my second rule: transparency. This post will cover my last two rules for workflow … Continue reading

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Workflow Systems that Work: Part Two

My first post about workflow systems talked entirely about my first rule: simplicity. Simplicity is such an important rule because it’s really easy to make the system complicated. Our job is to make it as simple as possible. Now for … Continue reading

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Workflow Systems that Work: Part One

This week a member of one of the other divisions of our Center asked to meet with me. Her team was having trouble tracking their projects, meeting deadlines, and determining whether or not to accept additional projects. She wanted to … Continue reading

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