Category Archives: Teams

Smiling: Contagious Energy

This past week my dad visited Seattle. Seattle’s great and it’s fun hanging out with my dad, so it was easy to go different places and smile. As we wandered the city, museums, and my home, I realized two essential … Continue reading

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Gold’s Gym Assumes Wrong

We’re all guilty of assumptions. It’d be pretty hard to get through life without making assumptions. We look at facts and then we put together the most reasonable story. Here’s an example: Fact: He has big muscles. (You can observe … Continue reading

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The Secret Behind Working Hard

I never dreamed that I would summit an erupted volcano and look in, but that’s what I did on Saturday. My husband and I summited St. Helens with two of our friends. It was a beautiful, clear, sunny day. We … Continue reading

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Big Questions Before the Website Redesign

A couple of weeks ago a couple of colleagues asked to talk about a big project: a website overhaul. They wanted to hear about the process my organization had recently undergone to see how it applied to their plans. As … Continue reading

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Workflow Systems that Work: Part Three

This is the last in a series of posts on workflow systems. The first post talked about my first rule: simplicity. The next post talked about my second rule: transparency. This post will cover my last two rules for workflow … Continue reading

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